Hire Virtual Assistant In The Philippines

Hi, I hope that you are doing great despite what's happening to the world right now. I'm from the Philippines and I have the qualities to be part of your company. I have over 8 years of experience in customer service via phone or chat and email support. I worked as a Customer Support Specialist handling chat and email via Zendesk for a top tier VPN service. This covers both customer service and technical aspects. I am highly productive with response time less than 4 hours handling different kinds of concern including billing, inquiries, disputes, sign ups, product information and account management. We also deal with troubleshooting and sales. I also manage social media and review platforms like Facebook, Twitter, and Trustpilot. I'm also in charge of reproducing bugs and making a detailed report about it that I'm sending to our developers. Part of my job is handling escalated chats and emails. I'm also exposed to different devices and Operating systems. Windows, Mac, Linux and routers. I can also remotely troubleshoot computers. I was also a part time English Teacher. I have excellent communication skills both written and oral. I love helping others, be it customers or my colleagues as I find it fulfilling. I ‘m tech savvy, fast learner and I possess the hunger for knowledge that will make me a better individual. I‘m a PC enthusiast and a music lover as well. I'm looking forward to hearing from you and pursuing my application.