Hire Virtual Assistant In The Philippines

My name is Dianne but you can call me Dee. I am self-disciplined, motivated, and hard-working. I'm proud to say that ever since I started working I've never been late and never been called out due to attendance issues. My experience is diverse. I've been with the Contact Center space for almost 8 years handling different accounts such as airline, cryptocurrency, and banking. I've been answering phone calls, replying to chats, responding to emails, facilitating team meetings, and team building that includes budgeting and canvassing, and with that being said, I was able to hone and enhance my critical thinking, interpersonal, active listening and time management skills. For instance, when I was in my previous job, I was awarded top 1 for AHT and top 1 FCR (first call resolution rate) because I was consistent in resolving our client's concerns promptly. Throughout my career I've been always recognized for my contributions and in my previous job (citi) I was promoted to an SME and was able to get a chance to meet and greet with the superior managers from the United States. And during my employment at Accenture, I was promoted to tier 2 after a year of stay with them. I am the type of employee who will be flexible to help out your business. I will also take full responsibility for my ongoing professional development.