Hire Virtual Assistant In The Kenya

Hello everyone! My name is Robert and I'm a virtual assistant and customer service specialist with a passion for helping others. As a junior data analyst, I am skilled in analyzing large datasets, conducting data cleaning, and data visualization. With over 10 years of experience in customer support, I have cultivated skills in active listening, problem solving, and effective communication. I understand the importance of creating a positive customer experience and remain committed to providing the best service. In addition to my customer service expertise, I have experience in video editing, social media marketing and management, print and brand design, proofreading, and data analysis. My experience in data analysis allows me to help businesses make informed decisions based on data-driven insights. As a Virtual Assistant, I can handle a variety of tasks, from managing email inboxes and scheduling appointments to conducting data analysis and visualization. I am proficient in using a variety of tools and platforms, including customer service software such as Zendesk and Freshdesk, video editing software like Adobe Premiere Pro and Final Cut Pro, social media management platforms such as Hootsuite and Buffer, proofreading tools like Grammarly, virtual assistant tools like Asana, Google Suite, Microsoft Office, Slack, and Zoom, marketing tools such as HubSpot and Google Analytics, graphic design tools such as Canva and also proficient in SQL, Excel and Google sheets, data cleaning, Python and R programming languages.