Hire Customer Support VA In The Philippines

I am an expert in Customer Service and SME services, having successfully supported customers across various channels including phone, email, and chat. My responsibilities included identifying customer needs, processing requests, and effectively escalating and resolving complaints. In addition to customer support, I have a strong background in lead generation. I have worked both as a lead generation specialist for clients and agencies, where I excelled in qualifying leads and contributing to significant client growth. My success in this role led to a promotion to an appointment setter position, where I continued to demonstrate my ability to drive results and achieve targets. I further honed my skills as an Appointment Setter at GetMagic, gaining certifications in Data Entry, Lead Generation, Bookkeeping, and Email Management. This experience equipped me with a comprehensive understanding of managing appointments and client communications efficiently and effectively. Beyond my professional roles, I have also contributed as an English tutor for Japanese students, delivering tailored lessons to meet their specific learning objectives. I am adept at leveraging my diverse skill set to deliver exceptional results and am passionate about driving customer satisfaction and organizational success.