Hire Virtual Assistant In The Philippines

A customer service representative provides assistance and support to customers, addressing their inquiries, resolving issues, and ensuring satisfaction. They interact through various channels, such as phone, email, or chat, handling orders, complaints, and maintaining records. They collaborate with teams, provide recommendations, and uphold company policies while delivering positive customer experiences. A technical support representative assists customers with technical issues. They diagnose and resolve problems, document incidents, provide instructions, and escalate complex cases. They install, configure, and update software, collaborate with teams, and continuously expand their technical knowledge.