Hire Virtual Assistant In The Philippines

I have been with BPO industry for almost 10 yrs with thr following experiences: Technical Support - handled AU/NZ customers for Dell Computers. Troubleshooting and upselling if needed by the customers. Customer Service Representative - handled AU Telstra Consumer and Small business for 3 years under billing department. I have also handled credit issues, complaints and Sales. Quality Assurance Analyst - Telstra Consumer and Small Business I listened to calls for business improvement and submit weekly report for the whole site. Customer Care Representative - PayPal US. Disputes and Claims, Limitations and basic teoubleshooting