Hire Customer Service Specialist In The Philippines

Working in the BPO industry is not for the faint of heart. However, with the right amount of confidence and determination, anyone can advance in the industry. I spent over two years working for Alorica, Inc. I worked as an agent for two years and three months, handling two different accounts. I was awarded multiple times for different KPIs while still an agent, giving me the opportunity to become a SME for six months, be qualified to become a Team Manager, and then be given the opportunity to manage a team.