Hire Virtual Assistant In The Philippines

I've been working in a business process outsourcing (BPO) industry for about 15 years, as a customer service and as a technical support representative. I know very well in handling customers, how to response different types customers. From my last employment my role was a Team Lead and few of my responsibilities is to accept escalations from my associates and provide best resolution, response to emails in timely manner, create team performance reports. Currently I am working as a Virtual Assistant working onsite. With my work experience, ability and good work ethics, I am confident to excel as a Virtual Assistant.