Hire Virtual Assistant In The Philippines

🌟 Experienced Customer Service and Sales Professional 🌟 I bring a strong background in customer service and sales, with a focus on assisting customers with their billing, sales inquiries, and technical issues. 🔹 Prime Inbox Inc Intake Specialist (Feb 2021 - April 2022) Managed outbound and inbound calls daily, specializing in helping elderly individuals navigate disability claims by gathering comprehensive work and medical histories. 🔹 VXI Global Account Associate / Billing and Sales Representative (May 2022 - July 2023) Utilized Salesforce and CRM tools to address billing inquiries and sales concerns for AT&T services, including DTV, Internet, Landline/VOIP, and cellphones. Provided technical troubleshooting and facilitated new service setups. 🔹 Sutherland Billing and Sales/CSR (August 2023 - Present) Focused on resolving billing disputes, optimizing customer bills, and achieving sales quotas for premium channels and internet services. Proficient in leveraging Salesforce and CRM tools for data-driven decision-making. I excel in fast-paced environments, am adept at utilizing various software tools, and am passionate about delivering exceptional customer experiences. Open to new opportunities and eager to contribute my skills and expertise to a dynamic team.