Hire Virtual Assistant In The Philippines

I overcame working under pressure and gained a lot of practical knowledge and practice in every aspect of customer service. I managed large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods and tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies.