Hire Virtual Assistant In The Philippines

I've been a customer service representative for more than 5 years for both voice and non-voice accounts. Assisting customers' complaints and inquiries about the products/services, helping our customers on how to process their payments and orders online. Provides refunds, replacements, tracking information, and basic technical support. I also had an experience for over 1 year as an outbound sales representative. We offer quotations for car insurance. My first job as a Virtual Assistant was in Soga international it's an E-commerce Australian-based company. I worked as a customer support specialist for 6 months. My assigned task was assisting customers' inquiries through Zendesk and other 12 Platforms. We assist over 200 drop shippers and I was able to help the product listing team in Shopify. My recent job was as an email coordinator in cerebral. We assist our clients through the Zendesk ticketing platform. We use EMR, Airtable, Chargebee, stripe, and other platforms to help. Customer service has been my strength since then but I am flexible and adaptable to learning new things. If given a suitable platform and good supervision, I am confident that, I will perform admirably and become an addition to your company.