Hire Virtual Assistant In The Philippines

Throughout my experience in the service industry, I’ve always aimed to be resourceful and efficient by creating seamless experiences for my customers. I’m known as a results-driven, empathetic person who respects customers’ time and strives to deliver effective solutions in every interaction. I consistently produced results at a high level, resolving 20 to 30 calls per day. Among my peers, I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences. I understand that propelling a company’s mission through every customer interaction is critical to fostering long-term loyalty—and that’s exactly what I’ll do. I aspire to grow with the company, and the experience I will gain as a Customer Service Representative will enable me to develop those skills and set me up for professional success. I’ve worked for two years in customer service, and I always go above and beyond what’s expected of me. As a CSR at Concentrix, providing customer service and response to inquiries of potential and existing insurance clients. Answering calls and responding to customer complaints, accessing customer accounts and policy. Providing customers with detailed information about policies and products, explaining processing of insurance claims, determining the amount of coverage they are eligible to receive through their current policy. I believe my two years of experience in customer service have prepared me to succeed in this position.