Hire Virtual Assistant In The Philippines

I've been in a BPO industry for almost 3 years now dealing with customer's concerns and resolving their issues. Some has their queries that just need a simple answer and some needs further investigations. As a customer service representative, I really need to get the trust and assurance to the customer making sure that I will always be there for them and will help them in their concern. In addition to that, providing the best customer service is their great satisfaction as well.