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I worked as a Customer Service Representative for a year and a half in a well-known BPO Company in Davao and eventually got promoted as a Social Relations Specialist. Working in the Customer Relations field, I have mastered the art of listening to clients and catering to their concerns as efficiently as possible since I value their time as I value my time as well for maximum productivity. I understand what the client needs and wants and I always aim for a positive result leading to the client's continuous stay in the company I am working for. Part of my work as a Customer Service Representative and Social Relations Specialist is emailing members from resolving their concerns, reminding them of events, and for important details regarding their accounts. On the other hand, I have interned as an Administrative Staff in Davao City Water District in their Community Relations and Affairs Department which makes me proficient with communication skills, paper management, and research skills.