Hire Customer Service Representative In Philippines

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Profile picture of Ivy T., Customer Service Representative

Ivy T.

$301/Month
($1.88/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Representative

4.4

Hello! I'm Ivy T. I've been working in the field of customer service for more than eight years now. I have experience in customer service via inbound calls for three years and as a Reputation Management Supervisor for more than 4 years where I handle a team, assist our customers, investigate possible fraud information and reach out to them via emails. I am also the Quality Analyst for Reputation Management as well as handle general escalation where I can conduct a thorough investigation. I also have a reliable knowledge base on Zendesk. I believe that I would be an ideal candidate for the position due to my leadership skills, relevant work experience, and my personal abilities. Professional Skills • Excellent written and verbal communication • Knowledge of Basic Computer Operations. • Exceptional leadership skills develop through experience as Fashion Consultant/Stylist and Reputation Management Analyst Supervisor • Detail Oriented • Highly organized and efficient • Knowledge of Microsoft Office software • Strong organizational, prioritization, and multi-tasking skills • Strong customer service and problem-solving skills • Positive, and professional attitude • Handles escalation via third-party sites such as ResellerRatings, Trustpilot, Sitejabber, Google Review, AskNicely, Consumer Affairs, and Yelp through Zendesk Giving you 100% quality work, going the extra mile is what I always do and my best practice.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$301/Month Part-Time College Level 6 years
EXPECTED SALARY AVAILABILTY
$301/Month Part-Time
EDUCATION EXPERIENCE
$College Level 6 years

Portfolio

Ivy T.

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Resume

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