Hire Virtual Assistant In The Philippines

I have more than 10 years of experience as a Customer Service Representative and a freelance Virtual Assistant. My duties as customer service representative include handling customers queries and concerns through chat, phone and emails for 6 big fashion brands as well as direct messaging through social media platforms. Order placing and tracking as well as processing refunds are just the common tasks that we do. As a Tier 2 Chat Support, I am doing most of the supervisory tasks as well as taking supervisor chats whenever a customer wants to speak to someone higher. I am an effective and experienced virtual assistant as well. I have worked with a client wherein, I manage the social media accounts, manage the courses offered and edit some videos. I did use some tools and platforms to make my work easier and faster. I believe my skills and experience will be a big help to your company