Hire Virtual Assistant In The Philippines

I'm Arielle, a seasoned professional with a background in Customer Service. My previous role encompassed serving as a Customer Service Representative within the banking and finance sector, situated in the United Kingdom. My primary responsibilities were centered in the collections department, where I handled a range of financial products including bank accounts, credit cards, and loans. Our core mission revolved around assisting individuals facing financial challenges, guiding them through the establishment of tailored repayment plans. In this dynamic role, there was no scripted dialogue, but rather a set of well-defined protocols. Success in this domain hinged on spontaneous communication, fostering genuine connections, and demonstrating empathy towards our clientele. To excel in this capacity, a positive demeanor and impeccable communication skills were essential. Additionally, I had the privilege of serving as a Personal Assistant to a distinguished businesswoman. My core responsibilities involved managing document routing, meticulously maintaining customer databases, and ensuring data accuracy through routine updates. Furthermore, I facilitated the procurement process and managed the seamless shipment of products to our valued customers. My multifaceted experience in Customer Service and as a Personal Assistant uniquely equips me with the skills and mindset necessary to excel in roles that demand a combination of interpersonal finesse and organizational acumen. I look forward to discussing how my background can contribute to your business's success.