Hire Virtual Assistant In The Philippines

I have worked as a customer support representative for networking devices for 2years and 3months in a call center called Teleperformance. I worked for teleperformance which supports T-Mobile telecommunication products. I worked there as a customer service representative, wanting to fix their cellphone products as well as assist them during subscription among others. My first job online was with a Telemarketing Company is to generate sales. Manage and update customer databases with the status of each customer. We also build customer loyalty by follow-up of customer calls and It may just be a courtesy call to thank a customer for his business. We also evaluate problems of the customers and provide logical lasting solutions. We also manage filing, mailing, correspondence and other management tasks. I've Also worked at SP Madrid Law Firm I've work their as a Telecollector/Legal Officer for 1year. In this company we were handling credit cards. We are the one reminding our clients about their past due bills also we are assisting them and giving them option on how to settle their accounts to avoid penalties. We Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, keeping records of collection and status of accounts. I've also worked as a Data Entry we are the one Maintaining database by entering new and updated customer and account information.Enters data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents.