Hire Virtual Assistant In The Philippines

In my previous role as a customer service representative, I had the privilege of assisting customers with various inquiries, complaints, and issues. Through this experience, I learned the importance of active listening, empathy, and clear communication in providing exceptional service. I am grateful for the opportunity to have developed strong problem-solving and decision-making skills, as I often had to think on my feet and come up with creative solutions to complex issues. I understand that there is always more to learn and improve upon, and I am eager to continue developing my skills as a virtual assistant. Overall, I am confident in my ability to provide professional and efficient service to clients, and I am committed to ensuring their satisfaction and meeting their needs to the best of my abilities. Skills: 1. Inbound and outbound call handling 2. Chat support 3. Sending informative emails 4. Assisting the customer when their account is lock. 5. Filing disputes for unauthorized transaction, item not delivered and significantly not as describe or wrong item. 6. Help the customers get their refund Assist in making changes on their PayPal account.