Hire Virtual Assistant In The Philippines

Nearly two years of experience as a customer service representative, I have consistently excelled in a role that demands a unique blend of interpersonal skills, problem-solving abilities, and adaptability: My primary responsibilities include. * To serve as the first point of contact for customers, providing them with prompt and courteous assistance. * Address customer problems and providing solutions effectively. * Maintained detailed records of customer interactions, feedback, and resolution to ensure the efficient follow- up and continuous improvement of service quality. * Record and update the customer's information on the system such as ticket submission, and ticket for troubleshooting.