Hire Customer Service In The Philippines

I have been working as a customer service representative for 3 years now. I do believe that I know how to handle customers' concerns well and also provide them with a great customer service experience. I can provide quality service to the customers by following the process. Since I have also handled a quality assurance job, I can assure you that I am a keen observer of every detail and I want my work to be done smoothly and perfectly. Currently, I am on the social media team of the account that I work for. Have experience in using tools such as Zendesk, Comm100, Zopim, Kustomer, and Agorapulse. Handled accounts such as financial app, bank connection (technical support), e-commerce retail (cancellations, order status, returns, and replacements), social media support