Hire Customer Service & Marketing In The Philippines

WORK EXPERIENCE Food and Beverage Specialist New Coast Hotel Manila March 2022 - July 2023 • Do registry operation. • Receive cash, cheque, or card - mode of payment. • Manage guest reservations. • Do inbound and outbound calls as part of promotion. • Do inventory, ordering, and cost control reports for staff lounge. • Make basic food preparation and safety. Customer Service Specialist AXA - Metrobank Oct 2019 - Feb 2020 • Prepare presentations for long/short-term goals of the client. • Do sales calls and schedule meetings. • Do administrative tasks and lead generation. • Arrange records and claims for the insurance or investments of the clients. Front Office Supervisor Marand Hotels April 2018 - May 2019 • Accomplish department objectives by monitoring work processes. • Cross-sell and up-sell products and services. • Receive customer inquiries and transactions. • Monitor expenses, department budget, logbook, and supplies. • Create daily sales reconciliation. • Make sure that quota is achieved. • Attend meetings with partner travel agencies. (Marketing Assistant - Nov 2017- March 2018) • Create proposals and presentations. • Manage resort's digital pages. • Prepare Banquet Event Orders and Contracts.