Hire Customer Service Expert In The Philippines

I have been in the BPO industry for six years: three years as a representative and three years as an analyst/supervisor. As a representative, I have worked as an inbound, chat, outbound, and email support. As an analyst, I take escalation calls and send reports directly to managers & clients. I was trained in communications and effective leadership. I am efficient, time conscious, passionate, committed, professional and flexible. I am willing to explore and learn more with whatever tasks it may be asked of me.