Hire Virtual Assistant In The Philippines

I am a highly-spirited, flexible and performance-driven leader with more than a decade of experience in customer-centric environment, people and event management. Always open to new projects with clients who think out of the box! Customer service has been the core of my career for 13 years. I started on a front line of business operation assisting customers. I got assigned to a prime team that trains newbies, takes escalated concerns, resolves BBB complaints, provides admin support to corporate personnel and responds to feedback posted on ResellerRatings, Trust pilot, social media and other channels of customer reviews through calls and written interactions. I have assisted all types of customers in all types of settings and my vast experience in the service industry developed not only my phone, email and chat etiquette, ability to courteously deal with dissatisfied clients, resolved issues though most efficient way, increased revenue through upselling/cross-selling, but it also honed my leadership and organizational skills. I've worked with cross-functional, international teams which taught me the importance of building trust, relationships, and shared project vision. I thrive on handling projects running smoothly from start to finish. Keeping my keenness to excellence, I did not leave any stone upturned to stay on top and my hard work and determination bore fruit, I was recognized as Year-End Top Team Lead for 3 years.