Hire Virtual Assistant In The Philippines

Let me take care of your customers and your business. I've been in the customer service field for more than 10 years now assisting customers and business clients from all over the world thru phone calls, emails, and chat. I have extensive experience in customer service when it comes to end-to-end processes. Not only I can take calls, but I can also do Root Cause Analysis to identify the pain points of the team and propose actions to help resolve the performance issue of the team. I can also manage a team. I can do coaching and ensure that I am guiding them to reach their full potential. I understand how customers feel when they reached out for help. Most of the time, they are already desperate. Putting the customer as a priority is taking care of them. Empathy and understanding where the customers are coming from make them feel valued and make them loyal to the business. I strongly believe that good communication is one of the main ingredients to a successful business. I am a fast learner, goal-getter, responsible, and I value integrity at work. Learning new things always excites me.