Hire Customer service Associate In The Philippines

Hi my name is Christine Plazo, you can call me tine for short. Below are some of the my experience and company that I work before. Hopefully you can give me a chance to be part of your team. ABBOTT -Order processing -Using SAP, SALES FORCE, ESKER -Doing Monthly reports for the quality compliance. D&L Industries -Processing of purchase order for modern trade, distributor and E-commerce accounts. -Provided bi-monthly report use for measuring and analyzing Customer Service Level including, but not limited to, Order fill rate, Trade refusals and trade returns. -Monitoring and coordination of deliveries with the Distribution department and Freight forwarders. -Provided assistance and coordination to various marketing and sales activities. -Assist customers with their inquiries and concern via call, email and text. -Monitors backload reports and unserved orders. -Resolve product problems by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -Inventory monitoring of school supplies BAKELS PHILIPPINES INC -Reports Directly to the General Manager and National Sales and Marketing Manager. -Attends to a customer inquiry. -to provides the best advice for customers. -Improve brand awareness across various categories and products. -Prepare activity proposals, and sets an appointment with the client. -Attends and represents the company at trade shows and events -Provides technical support to the organization by attending client concern. -Ensures the availability of marketing collateral and materials by looking for a possible supplier. -Inventory monitoring of marketing material and collateral -Coordinating the delivery of marketing materials, collateral -Provides marketing support for the events (Demo's, Seminar and workshop) -Organizing and monitoring data's for sales (reports, incoming and outgoing invoice) -Monitoring the company's social media like website and Facebook page. -Monitoring of Cash Advance and liquidation -photo Editing (Adobe Lightroom)