Customer Service | Appointment Setter | Virtual Assistant | Writer
Hello, my name is Ann. I have been working in a Business Process Outsourcing industry for more than 8 years as a Sales Executive, Customer Service and Technical Support for both inbound and outbound consumer, chat and email plus business to business campaigns. I'm a consistent top sales performer when it comes to sales and top performers when it comes to excellent customer service.
Throughout more than 8 years of customer service, I acquired a broad knowledge essential to quality customer services, such as being an active listener, urgency, and accuracy when answering inquiries, time management, positive attitude, and empathy.
My most recent sales campaign was with Beep Beep PH as an Appointment Setter for an Ad campaign, where I was able to close 8 appointments in just one day which made me earned an additional $380 in commission.
I also have extensive experience with virtual assistant particularly in handling calendar and social media management, office and admin tasks, email handling, internet research, cold calling, writing, and data entry and I would love to discuss more of those experiences with you.
I am a full-time freelancer and can operate on Australian, U.K or U.S business/graveyard hours. I am also very responsive and willing to be trained. I can also work under pressure with minimal supervision. I am a fast learner, flexible, efficient and professional at work who values work commitment. I always work smart and make sure that I earn more from it.