Hire Virtual Assistant In The Philippines

Here are my work experiences SITEL Philippines |August 2015 – July 2018 | (Voice / Chat) Technical Support Representative for LG Electronics Mobile - Identifies and handles customer inquiries - Resolves customer concerns - Provides assistance in handling customer’s technical requirements - Create ticketing if the mobile requires repair - Maintains customer satisfaction AMAZON | October 2018 – April 2019 | (Voice / Chat) Customer Service Associate for Amazon Website Customers and Sellers - Answers customer queries regarding products sold at the website - Answers customer queries on the whereabouts of the delivery - Resolves customer concerns - Forwards the calls to different departments depending on the customer query. Example, Logistics Department, Amazon Seller Department, Amazon E-book, etc. - Maintains customer satisfaction ALORICA | April 2019 – March 2020 Technical Support Representative for SAMSUNG Mobile - Identifies and handles customer inquiries - Resolves customer concerns - Provides assistance in handling customer’s technical requirements - Create ticketing if the mobile requires repair - Maintains customer satisfaction