Hire Customer Service, Email and Chat Support In Philippines
Are you looking to hire a Customer Service, Email and Chat Support In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
DHANESA D.
$600/Month
($3.75/Hour)
Philippines
Member since:
Last logged: ago
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Customer Service, Email and Chat Support
As a Chat and Email Support Representative, I play a vital role in ensuring excellent customer service by providing prompt and accurate assistance to customers through chat and email channels. I will be responsible for addressing customer inquiries, resolving issues, and delivering a positive customer experience. Responsibilities: • Respond to customer inquiries and provide assistance through chat and email channels promptly and professionally. • Identify and assess customer needs to provide accurate information and resolve issues effectively. • Handle a high volume of customer interactions while maintaining quality standards. • Follow company guidelines and policies to ensure consistent and accurate responses to customer inquiries. • Document and maintain records of customer interactions, inquiries, complaints, or comments for reference and analysis. • Collaborate with internal teams, such as product and technical support, to resolve complex customer issues. • Stay up-to-date with product knowledge and industry trends to provide accurate and up-to-date information to customers. • Escalate unresolved customer issues to the appropriate departments for further investigation and resolution. • Strive to achieve individual and team targets, including response time, customer satisfaction, and quality metrics. • Provide feedback and suggestions for process improvement to enhance the overall customer support experience. Requirements:
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $600/Month | Full-Time | College Level | 2 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $600/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 2 years |
Other Virtual Assistants
Bernard P.
Experienced Marketing Director • Digital Marketing Specialist • Graphic Designer
$1280/Month
Last logged: ago
Bernard P.
Experienced Marketing Director • Digital Marketing Specialist • Graphic Designer
$1280/Month
Last logged: ago
Jasnel M.
Virtual Assistant/Office Staff/Appointment Setter
$1280/Month
Last logged: ago
Jannica B.
Virtual Assistant/Vacation Rental/Data Entry/Customer Representative
$501/Month
Last logged: ago
Jannica B.
Virtual Assistant/Vacation Rental/Data Entry/Customer Representative
$501/Month
Last logged: ago
Reyna P.
Virtual Assistant
$1120/Month
Last logged: ago
Why Do I Need A Virtual Assistant
We call them virtual assistant because they work from home
Our Marketplace has 200,000+
virtual assistants available
You can find a full-time virtual assistant for as low as $2.25 per hour.
It's the most significant value you will find in delegating your work.
Bernard P.
Experienced Marketing Director • Digital Marketing Specialist • Graphic Designer
$1280/Month
Jasnel M.
Virtual Assistant/Office Staff/Appointment Setter
$1280/Month
Jannica B.
Virtual Assistant/Vacation Rental/Data Entry/Customer Representative
$500.80/Month