Hire CUSTOMER SERVICE/ COLLECTIONS REPRESENTATIVE In Philippines

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Profile picture of KAYE S., CUSTOMER SERVICE/ COLLECTIONS REPRESENTATIVE

KAYE S.

$1280/Month
($8/Hour)

Philippines

Member since:

Last logged: ago


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CUSTOMER SERVICE/ COLLECTIONS REPRESENTATIVE

4.7

Customer Service Experience Process Associate | 4 yrs 5 mos (Current role – 1 yr and 3 Months in Credit Card Support) Provide end-to-end customer service across retail sales (Macy’s) and credit card accounts. Assisted customers with placing, locating, and tracking online orders, while maintaining accurate account information. Supported credit card services by updating customer details, reporting lost/stolen cards, issuing replacements, and processing activations. Handled billing concerns including disputes, late fee/interest charge waivers, and payment assistance. Educated customers on card promotions, rewards, and benefits to maximize customer satisfaction and engagement. Guided customers in registering, setting up, and managing their accounts online; provided website navigation support for purchases. Consistently delivered professional, efficient, and customer-focused service to enhance customer loyalty and retention.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1280/Month Full-Time Bachelor 6 years
EXPECTED SALARY AVAILABILTY
$1280/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 6 years

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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