Hire Virtual Assistant In The Philippines

As an Online Customer Service Representative, I am responsible for responding to customer inquiries regarding technical support. This is a key position in the company as we build our eCommerce presence from the ground-up and provide the same best-in-class service and execution that we do in all of our venues throughout the country. TASKS: •Processed refunds, exchanges and company credits for customers facing account issues. •Maximized satisfaction by anticipating needs and consistently offering expert support. •Investigated and resolved customer concerns related to order inquiries and delivery tracking.