Credit Repair Virtual Assistant | +8 years Customer Service
I am a motivated, well-driven, disciplined, and hardworking individual with strong communication skills and a high level of energy who has over 8 years of experience in giving world-class customer service. I deliver good quality results to my clients and help to drive them to success.
I have an extensive experience in Credit Repair. I provide dispute resolutions to different customers with QUALITY Services. I do credit report updates monthly, create dispute letters, make weekly and monthly follow-ups, enter personal and credit information of new clients to CRM and provide 100% accuracy on data entry. Searching and assisting prospects and ongoing clients. Calling & emailing to make appointments, managing social media, analyzing credit reports and outlining the issues needed to be addressed per client, and also other types of credit repair-oriented work.
Most of my previous practices include technical support, account specialist, handling inbound and outbound call sales with up-selling, customer retention, and right planning to provide the best service experience. I also worked as a Market Researcher and a Product Researcher at Amazon.
I am also experienced in Sales for E-commerce businesses, providing service as an Inbound Sales Agent doing Internet Research, Process orders through CRM, and providing quality Customer Service.
I consistently met all the metrics that were set in order to obtain the utmost productivity possible.
I am confident that I can offer you the services and skills that you are seeking. Thank you for your time — I look forward to taking hold of this wonderful opportunity with you!