Hire Virtual Assistant In The Philippines

Good day Hiring Managers, I am writing to express my interest in applying to any available full-time and part-time positions. With a background in technical support and billing assistance, I am confident I can contribute effectively to your team. I am currently working as a Technical Support at Concentrix Philippines. I honed my skills in diagnosing and resolving technical issues and providing exceptional customer service through clear communication and efficient problem-solving. I am adept at troubleshooting hardware and software problems, guiding users through step-by-step solutions, and ensuring customer satisfaction. Additionally, my experience as a Billing Assistant at LBPSC Security Company equipped me with a keen understanding of billing processes and financial transactions. I managed billing inquiries, reconciled accounts, and collaborated with cross-functional teams to streamline billing procedures, contributing to improved efficiency and accuracy. My strengths lie in my ability to adapt quickly to new technologies, my commitment to delivering excellent customer service, and my strong organizational and multitasking skills. I am confident that my technical expertise, combined with my customer-centric approach. Thank you for checking on my profile. I am looking forward to working with anyone where I can gain more knowledge. Sincerely, Janica Landicho