Hire Virtual Assistant In The Philippines

Hello there! I have over six years of experience as a Collection Specialist, working for Transworld Systems Inc., a top provider of specialized business process outsourcing services. In my role, I have negotiated and processed payments for past-due accounts and delinquent balances, adhering to established department guidelines. My responsibilities have included direct communication with customers through various channels, such as telephone and mail. My background in customer service and collections has enabled me to develop excellent negotiation skills and thrive in a fast-paced environment. I am detail-oriented, assertive, and persuasive, with a strong desire to achieve results. During my tenure, I consistently met 90% of key performance indicator goals, maintained an average quality assurance score of 94%, and reached monthly revenue targets. I am confident that my experience and expertise make me an ideal candidate for your business requirements!