Hire BPO Expert in Customer Service In The Philippines

I'm a seasoned professional at 40 years old. I've had the privilege of serving as a virtual assistant for nearly two years, catering to a diverse array of clients, many of whom were from the United Kingdom. My primary role involves providing invaluable support to my clients, including managing their schedules, handling email and social media, generating leads, and tackling various administrative tasks. Before venturing into the world of virtual assistance, I spent over seven years in the dynamic realm of business process outsourcing (BPO), where I expertly managed a wide range of accounts. My passion lies in assisting others, and I'm currently engaged in a role where I support a team of professionals dedicated to enhancing customer interactions. This encompasses addressing customer complaints, responding to inquiries, and facilitating requests for service or product improvements. My ultimate objective is to deliver top-notch customer service with efficiency and effectiveness across multiple communication platforms, including phone calls, internet chats, emails, and social media channels. I'm well-versed in utilizing various tools, including Canva, Chat GPT, and other AI resources, to ensure that I can offer optimal support. I would be absolutely delighted to connect via a call to explore how I can contribute to your company and provide added value to my clients.