Associate/ Freelancer/ Customer Service/ Towing Dispatcher
Towing and Roadside Dispatcher Towing and Roadside Dispatcher
SOS DISPATCH · Freelance SOS DISPATCH · Freelance
Mar 2021 - Present · 2 yrs 2 mos Mar 2021 - Present · 2 yrs 2 mos
California, United States · Remote California, United States · Remote
-Dispatching light to heavy duty towing services to client in need.
-Look for professional drivers to assign the job with proper towing equipment's.
-Provide reports to upper management.
-Dealing with client, insurance and drivers-Dispatching light to heavy duty towing services to client in need. -Look for professional drivers to assign the job with proper towing equipment's. -Provide reports to upper management. -Dealing with client, insurance and drivers
Skills: Customer Relationship Management (CRM) · Dispatching · Order Entry · Back Office Operations · Microsoft Office Skills: Customer Relationship Management (CRM) · Dispatching · Order Entry · Back Office Operations · Microsoft Office
Back Office Employee Back Office Employee
Awesome OS · Full-time Awesome OS · Full-time
Dec 2018 - Dec 2020 · 2 yrs 1 mo Dec 2018 - Dec 2020 · 2 yrs 1 mo
Philippines · On-site Philippines · On-site
-Dispatching repair technician to client for TV repairs.
-Coordinates with technician and clients if job is completed.
-Outbound calls
-Chat support
-Email support
-Check updates for the completion of the job-Dispatching repair technician to client for TV repairs. -Coordinates with technician and clients if job is completed. -Outbound calls -Chat support -Email support -Check updates for the completion of the job
Skills: Outbound Marketing · Microsoft Backoffice · Order Processing · Customer Relationship Management (CRM) · Dispatching Skills: Outbound Marketing · Microsoft Backoffice · Order Processing · Customer Relationship Management (CRM) · Dispatching
Order Entry Specialist Order Entry Specialist
iQor Philippines · Full-time iQor Philippines · Full-time
Mar 2015 - Oct 2018 · 3 yrs 8 mos Mar 2015 - Oct 2018 · 3 yrs 8 mos
Philippines · On-site Philippines · On-site
-Received and process customer orders.
-Inbound calls
-Outbound calls
-Billing and payment processing-Received and process customer orders. -Inbound calls -Outbound calls -Billing and payment processing
Skills: Order Management · Order Processing · Billing Process · Payment Card Processing · Inbound Sales