Hire Virtual Assistant In The Philippines

EXPERIENCE JULY 2019 – PRESENT APPOINTMENT SETTER/TELEMARKETER (INSURANCE), • Calling prospective clients using list of phone numbers provided • Scheduling a consultation between the prospective client and a Sales Representative • Keeping a detailed log of call, including those which were not answered • Obtain customer information such as name, address, phone numbers and email address NOVEMBER 2006 – JUNE 2019 TECHNICAL SUPPORT REPRESENTATIVE, ALORICA PHILS Comcast • Performs activation of customer’s equipment and troubleshooting over the phone. • Provides necessary information on customer’s inquiry related to all Comcast products and services. • Input and submit customer’s information regarding ordering equipment. (Back office) Cricket • Process application for new customers and provide necessary information regarding products and services. • Provides billing information and process payment upon customers’ request. • Performs phone activation and basic troubleshooting when needed. Direct Response • Performs sales and process order over the phone for customers’ calling in. • Offers additional products when needed. • Appointment setting for customers’ who want to attend free seminars and orientation.