Hire Administrative Assistant In The Philippines

Experienced in direct client relations, including conducting Business Reviews and offering Proactive Solutions Skilled in coordinating weekly meetings for both internal and external groups Capable of identifying procedure or process changes required to improve performance and productivity Experienced in reviewing operations reports to understand numbers and trends Knowledgeable in assigning schedules to agents depending on business requirements Able to establish positive and effective communication among unit staff and organizational leadership, reducing miscommunications and missed deadlines Experienced in mentoring and guiding employees to have faster and proper completion of assigned duties Skilled in managing talent and development through monthly one-on-one performance evaluations Able to initiate timely response to emails and written correspondence Skilled in handling escalated calls by addressing customer concerns, demonstrating empathy and resolving problems swiftly Experienced in cross-training and providing backup support for organizational leadership Capable of training new hire agents on operating procedures and program services