Stella M. – Virtual Assistant| Customer Support| Email Management

Q: Can I interview Stella before hiring?

Absolutely! You can request a video interview with Stella before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Stella work in?

Stella is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Stella work full-time and weekends?

Yes, Stella is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Stella use?

Stella is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Stella start?

Stella can typically start within 24-48 hours after you finalize the contract.

Q: Does Stella sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Stella to sign.

Kenya

$15

per hour

$2,400

per month

4.5(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed89 WPM

📶 Connection39 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Stella

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About Stella M.

Stella specializes in | customer support| email management work, backed by 3 years in the field. Stella handles BigCommerce and Typing, plus Customer Service and Customer Support. Book Stella for $15/hr—full-time monthly rate is $2,400.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Stella's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant| Customer Support| Email Management

Hello, my name is Stella Mwende Mukami, and I am a customer-focused administrative and support professional with strong experience in customer service, hospitality, and executive assistance. I have successfully managed customer inquiries, resolved issues, coordinated schedules, handled bookings, and provided professional support across email, phone, chat, and in-person channels. My background has strengthened my communication, problem-solving, multitasking, and organizational skills in fast-paced environments. I am proficient with Google Workspace, Slack, Zendesk, Gorgias, Trello, and other digital support platforms, allowing me to adapt quickly to new systems and deliver efficient, high-quality service. I am highly dependable, detail-oriented, and committed to creating positive customer experiences while consistently meeting performance goals.

$15

Hourly Rate

$2,400

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

BigCommerce Typing Customer Service Customer Support Data Entry Email Handling CRM Calendar Management

Languages

EnglishFilipino

Industries Supported

Hire Stella for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🦰

Jessica Lee• 1 month ago

Marketing Pro

Incredible talent and dedication. Stella transformed our workflow completely.

Frequently Asked Questions about Stella M.

Can I interview Stella before hiring?

Absolutely! You can request a video interview with Stella before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Stella work in?

Stella is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Stella work full-time and weekends?

Yes, Stella is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Stella use?

Stella is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Stella start?

Stella can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Stella sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Stella to sign. This ensures your confidential business information stays protected.