Tatiana L. – Dedicated Customer Service | Admin Support

Q: Can I interview Tatiana before hiring?

Absolutely! You can request a video interview with Tatiana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Tatiana work in?

Tatiana is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Tatiana work full-time and weekends?

Yes, Tatiana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Tatiana use?

Tatiana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Tatiana start?

Tatiana can typically start within 24-48 hours after you finalize the contract.

Q: Does Tatiana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Tatiana to sign.

Philippines

$1.88

per hour

$301

per month

4.5(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed74 WPM

📶 Connection83 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Tatiana

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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About Tatiana L.

With 10+ years of hands-on experience, Tatiana brings proven expertise as a dedicated customer service | admin support. Core competencies include Customer Service, Customer Support, Email Handling, Phone Support. Rates: $1.88/hour or $301/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Tatiana's Rate

1.88

🎉You save $3,680/month = $44,160/year

Profile Summary

Dedicated Customer Service | Admin Support

Hi there! Welcome to my profile! I am a dedicated and reliable Customer Support/ Concierge Officer with over 16 years in providing excellent customer service to various BPO companies handling phone and email support for clients in the telecom, sales, and financial industries. With that 16 years of work experience, I have nine years of administrative support as a Concierge Officer to employees, providing the same and the best customer experience. My passion for helping other people gave me that sense of fulfillment with what I do, and I'd like to impart this to your company and your clients. • Fluent verbal English communication skills using active listening, understanding the need behind the need, and building rapport. • Good written communication skills. • Equip with strong people skills, problem-solving, and time consciousness. • A critical thinker and problem solver by examining the problem and come up with the best possible solutions and options. • Self-motivated and self-reliant but would collaborate and very open to others for feedback, help, and learning. • Familiar with researching, data entry, and creating a listing of hotels, malls, travel, and tour services, houses for rent, etc. • Familiar with the following tools: - Microsoft Office(Outlook, Word, Excel, PPT) - Google Suite(Gmail, Chrome, Sheets, Drive, Docs, Hangouts) - Social Media Apps (Facebook, Instagram, LinkedIn, YouTube) - Canva, Photoshop, Lightroom (for posters, and photo editing) - Zoom, Skype, Google Meet, Messenger - Calendly and Google Calendar (scheduling, reminders, and booking meetings)

$1.88

Hourly Rate

$301

Monthly (Est.)

Part-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Phone Support Internet Research Employee Experience Counseling Psychology Microsoft Excel Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Tatiana for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🐕

Samantha Adams• 9 months ago

Pet Services

Tatiana is organized, proactive, and incredibly helpful!

Portfolio

Frequently Asked Questions about Tatiana L.

Can I interview Tatiana before hiring?

Absolutely! You can request a video interview with Tatiana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Tatiana work in?

Tatiana is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Tatiana work full-time and weekends?

Yes, Tatiana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Tatiana use?

Tatiana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Tatiana start?

Tatiana can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Tatiana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Tatiana to sign. This ensures your confidential business information stays protected.