Hire Virtual Assistant In The Philippines

A college graduate with a Bachelor of Science in Pharmacy. Adaptable and self-motivated seeking experiences and opportunities aiming to make use of academic experiences and has a proven knowledge. Dedicated on working hard until projects are completed and meeting highest standards. As a Digital Support Agent, I was responsible for delivering outstanding customer service across various channels including email, text, social media, and chat. My duties included handling customer service and sales, providing technical support and troubleshooting, processing payments and billing inquiries, as well as managing retention and cancellation processes. Costumer Service Representative/Technical Support • Digital Costumer Support (from April 2021 - August 2024) Aldesa BPO Company PROFICIENT IN UTILIZING THE FOLLOWING TOOLS: -AWS (Amazon Web Services) -GHL (Go High Level) -Front App -Twilio Flex -Five9 -Avaya